Detalles Rapidos
Price starts at
Adults
US$ 200
Explore the ocean beauties of Playa del Carmen!
The pick up at your hotel in Playa del Carmen for the snorkeling tour swimming with the whale sharks in Mexico will be between 5:50 – 6:25 am. We will take you from your hotel to a place near Cancun about 1h15 minutes away called Puerto Juarez where our private marina is and where our boats are docked
Exact pick up time will be confirmed one day prior of the tour by mail.
You will be back at your hotel after the swimming with whale sharks tour from Playa del Carmen by 3 pm depending on the weather conditions.
It is important to be aware that in order to find and see the whale sharks we go out to open waters and sometimes it is rough. Most of the time the conditions are very good or perfect and everything goes well but as we all know the sea changes every minute and the conditions are sometimes not that good including rough sea and rain.
When it is too rough or dangerous the port is closed by the Port Master and we never go out in this case but sometimes even when it does not look very good if we are allowed to run the tour we do go out as all the other companies do.
After the excursion swimming with the whale sharks and before going back to the marina we go to the reef in Isla Contoy or Isla Mujeres to snorkel for about 40 minutes.
The spaces are limited to 10 people per boat plus guide and captain, we guarantee 100% availability from May 17th to September 17th.
In case the weather does not allow us to go on the tour on that day, which is very seldom, we will put it off until another day. If for any reason you can’t participate in the tour we will refund 100% of your payment.
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- Round transportation from your hotel in Playa Del Carmen.
- Complementary breakfast at the marina.
- Snorkel gear
- Life jackets
Food and beverages on board.
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Marine park & dock fee ($10 per person).
Price do not include 6% booking fee -
Early Morning
5:50 – 6:40 AM: pickup at the hotel.
7:10 AM: reception at marina / complementary breakfast.
7:40 AM: Set sail into the Caribbean waters.Whale Shark Experience
8:40 AM: Arrival at the whale shark area.
8:40 – 11:30 AM: Guided whale shark encounter.
11:30 AM: Visit to the pristine North Beach at Isla Mujeres.Afternoon Activities
12:15 PM: Fresh local ceviche lunch.
12:40 PM: Complimentary reef snorkeling experience.
1:00 PM: Begin return journey to marina.
1:30 PM: Departure for hotels.IMPORTANT NOTICE: All times are approximate and may vary depending on whale shark behavior and natural conditions, as this is a wildlife encounter in their natural habitat.
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Ready for the adventure of a lifetime? Come swim with the ocean’s gentle giants!
Our certified guides at Mexico Whale Shark can’t wait to share this incredible experience with you. We keep our groups small because we believe these magical moments are best enjoyed in an intimate setting.
No fancy talk here – we’re just passionate people who love showing visitors these amazing creatures in their natural habitat. We’ve been doing this for years and know all the best spots.
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What to bring
- Hat
- Swimsuit
- Sunglasses
- Bio-degradable sunblock
- Towel
Restrictions
- Due to the nature of the tour, pregnant women are not allowed, as we go to open seas.
Extras
- Go-Pro rental service at 50 USD, which includes the SD card which you can keep.
Disclaimers
- At Mexico Whale Shark, your adventure is our priority, but we want to be transparent about certain limitations.
- We cannot guarantee whale shark sightings and no refunds or rescheduling will be offered if these magnificent creatures aren’t spotted.
- Our company is not responsible for personal injuries during activities or lost/damaged personal items, including cameras and sunglasses.
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When is the best time to do the whale shark tour?
- The season runs from May 15th to September 17th every year but the really best time is usually between mid-June and mid-August.
Do I need to be a good swimmer?
- You do not need to be a strong swimmer, as you will be wearing a life jacket and our guide will always be next to you. Please do not forget to tell him or her if you do not feel too confident in the water and need extra help.
Do you provide pick up transportation from any hotel?
- We provide the pickup and drop off for the whale shark tour in Mexico from any hotel in Cancun, Puerto Aventuras-Akumal-Tulum, Playa del Carmen, Riviera Maya, and Puerto Morelos.
Am I guaranteed to see whale sharks?
- There is no guarantee that you will see whale sharks. Also, there will be no refund of any kind in case we do not see them. It is very rare that we do not see them. It may happen once per season at the most. We always do our best to ensure you have a wonderful time, but sometimes the sea conditions do not allow us to see them.
Can my partner go on the tour and not swim? Do they get a discount?
- Yes, he can go with you, many people just go on the tour to take pictures and enjoy the show but the price is the same for everyone as the spaces on our boats are limited.
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- Cancellations made from 45 to 8 days prior to the tour receive 100% of deposit back.
- Cancellations made from 8 to 2 days prior to the tour receive 75 % of deposit back.
- Cancellations made less than 36 hours prior to the tour get no refund but you will get the opportunity to do the tour any other day during the season with no extra charge.
- Cancellations made after midday the day before the tour get no refund at all or opportunity to do it again with no charge.